TERMS OF SALES

These general terms and conditions of sale apply to any purchase made by an Internet user / natural person (hereinafter the "CUSTOMER") on the website www.keoda.com (hereinafter the "SITE") from Keoda Leszek Banaś registered in the Trade and Companies Register under number 51049343000019, having its registered office at Ul. Pruszkowska 32 F 05-830 Nadarzyn Poland (hereinafter the “SELLER”).
Any order placed on the SITE necessarily implies the CUSTOMER's unreserved acceptance of these general conditions of sale.

Article 1. Definitions

The terms used below have, in these General Conditions, the following meaning:
• "CUSTOMER": refers to the SELLER's co-contractor, who guarantees to have the quality of consumer as defined by Polish law and case law.
• "DELIVERY": refers to the first presentation of the PRODUCTS ordered by the CLIENT to the delivery address indicated when ordering.
• "PRODUCTS": refers to all the products available on the SITE.
• "TERRITORY": refers to the whole world

Article 2. Acceptance of the general conditions

The CUSTOMER undertakes to carefully read these General Conditions and accept them, before proceeding to the payment of an order of PRODUCTS placed on the SITE.
The CLIENT, by placing an order, acknowledges having read, understood and accepted the General Conditions of Sale without limitation or condition.

Article 3. Purchase of products on the site

The CUSTOMER will be asked to provide information to identify him. Tracking of DELIVERIES may, where appropriate, be carried out using the online tracking tools of certain carriers. The CUSTOMER may also contact the SELLER's sales department at any time by e-mail at info@keoda.com in order to obtain information on the status of his order.

Article 4. Payment

Payment is made in advance by bank transfer.

Article 5. Characteristics of the products

The SELLER endeavors to present as clearly as possible the main characteristics of the PRODUCTS (on the information sheets available on the SITE)
The CUSTOMER undertakes to read this information carefully before placing an order on the SITE.
The SELLER reserves the right to modify the selection of PRODUCTS available on the SITE, in particular according to the constraints linked to its suppliers.
Unless expressly stated otherwise on the SITE, all PRODUCTS sold by the SELLER are new.

Article 6. Invoicing

During the ordering procedure, the CUSTOMER must enter the information necessary for invoicing.
The CUSTOMER must in particular clearly indicate all the information relating to the DELIVERY, in particular the exact address of DELIVERY, and nr. like. of the person who will receive the goods.
Whatever the order method, the CUSTOMER will receive the original invoice by email upon DELIVERY of the PRODUCTS.

Article 7. Delivery times

Delivery times indicated on the preformed invoice course from the date of receipt of the deposit.

Article 8. Price

The SELLER's prices are subject to change. Consequently, the prices indicated on the SITE may change.
The applicable price is that indicated on the SITE on the date on which the order is placed by the CLIENT.

Article 9. Cancellation of the order

The customer will not be able to cancel the order as the products are made to measure.

Article 10. Transfer of ownership

The SELLER remains the owner of the PRODUCTS delivered until full payment by the CLIENT.
The above provisions do not preclude the transfer to the CLIENT, at the time of receipt by him, or by a third party designated by him other than the carrier, of the risk of loss or damage to the PRODUCTS during transport.

Article 11. Delivery

The delivery is made by the international carrier DBSchenker.
The goods are insured (Cargo insurance) protecting your goods during transport by road, sea or air, against most possible damages and which may include loading and unloading.
At the time of sending an internet tracking number is communicated.
Under no circumstances can the seller be held responsible for the delay in delivery by the carrier.

Article 12. Packaging

The PRODUCTS will be packaged in accordance with the transport standards in force, in order to guarantee maximum protection for the PRODUCTS during DELIVERY.

Article Article 13. Commercial warranty

The warranty for all products is 2 years.

Article 14. Liability

The responsibility of the SELLER can in no case be engaged in the event of non-performance or poor performance of the contractual obligations attributable to the CUSTOMER, in particular when entering his order.
The SELLER cannot be held responsible, or considered to have failed hereunder, for any delay or non-performance, when the cause of the delay or non-performance is linked to a case of force majeure as defined by case law. Polish Courts and Tribunals
It is also specified that the SELLER does not control the websites that are directly or indirectly linked to the SITE. Consequently, it excludes all liability for the information published therein. Links to third party websites are provided for informational purposes only and no guarantee is provided as to their content.

Article 15. Liability

The CLIENT's data is kept confidential by the SELLER for the purposes of the contract, its execution and in compliance with the law.
 
Article 16. Modification of the General Conditions

These General Conditions apply to all purchases made online on the SITE, as long as the SITE is available online.
The General Conditions are dated precisely and may be modified and updated by the SELLER at any time. The applicable General Conditions are those in force at the time of the order. Changes to the Terms and Conditions will not apply to PRODUCTS already purchased.

Article 17. Jurisdiction and applicable law

These General Conditions as well as the relations between the CLIENT and the SELLER are governed by Polish law.
In the event of a dispute, only the Polish courts will be competent.
However, prior to any recourse to the arbitration or state judge, preference will be given to negotiation in a spirit of loyalty and good faith with a view to reaching an amicable agreement when any conflict relating to this contract arises, including relating to its validity.

Article 18. Delivery times & costs

During the ordering process, the SELLER indicates to the CLIENT the deadlines for the PRODUCTS purchased.
Shipping costs are calculated based on the delivery method. The amount of these costs will be payable by the CLIENT in addition to the price of the PRODUCTS purchased.
The SELLER is responsible until delivery of the PRODUCT to the CLIENT. It is recalled that the CUSTOMER has a period of three (3) days to notify the carrier of any damage or partial loss observed during delivery.

Article 19. Damage during transport

In the event of damage to the goods, precise, significant and complete reservations must be made in writing on the transport document and must be confirmed to DB Schenker within three days by email.

Vague formulas such as "subject to unpacking, open parcels, damaged boxes" are inadmissible. Indeed, if these reservations are not made as indicated above and if they have not been confirmed to DB Schenker within 3 days, Keoda, the distributor and the carrier cannot under any circumstances be held liable for any damage and the customer cannot claim any compensation as a result.
In the event that the package has to be returned to keoda, it must be done in the original packaging, otherwise the guarantee will not work.